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Frequently Asked Questions
We are a family-owned online comics shop operating in different parts of the world, including Metro Manila Philippines and Point Cook VIC Australia. We ship nationwide in these countries from our local depots. We specialise in safely packaging the comics so your comics arrive to you in the right condition.
The low price is not our intention, but just a result of Comicbookeroo streamlining our operation to focus more on you our customer and your comics, and minimising on the other stuff that makes this hobby inaccessible to a lot of readers. We are still a business but for every savings we make, we pass these savings on to you our dear customers. Why? Because we are nothing without you. We. Are. Nothing. Without. You!
Apple Pay and Google Pay is rolling out in stages in the Philippines where GCash is available. Check your iOS or Android payment or wallet settings if GCash is already available to you.
For those where GCash is not yet available in your Apply Pay or Google Pay, chat with us and ask us how to pay with GCash, and we will arrange something for you.
Our online store is already synced with our own inventory and our suppliers' stock levels. Only the comics that are searchable on the website are the only ones available in-stock or for backorder or pre-order.
For books that you know for a fact should still be in pre-order, Contact Us or chat with us, and we will correct our posting.
From the main cover (or CVR A) of each pre-order product, there is an option to Subscribe -- initially for 12 issues for ongoing titles, and an option to auto-renew. We also have bundles available for limited or mini series. All titles with this subscription option can also be found at our Subscription page. NOTE: each subscription or bundle has two options: shipped together (order is shipped when complete in-store) or shipped individually (additional postage fees are included in the pricing to allow each issue # to ship as soon as it arrives in store).
You get one shipment per order when all books in the order are already released and in-stock.
NOTE: Anytime you have another order in the future that ships earlier, we will buddy-up your on-hold books to that order. Basically, you can have ad-hoc or weekly or monthly orders, and we will take care of the fulfilment of your books and how they are shipped to you.
If you are keen to receive in-stock books right away, kindly create a separate order for them. Thank you.
For those who prefer weekly (or fortnightly) shipments, we have a Last Call to Pre-order page that you can use to segregate your shipments to weekly (or fortnightly when books' release dates get moved).
For those who prefer monthly shipments, we have the monthly Previews pages. NOTE that some books released further in the future may drag your order until their release date.
Contact Us or chat with us, and we will change your shipping address for you. You may also need to change the address on your Paypal or other methods of payment as those can also affect the shipping address indicated in your orders.
When a highly hyped and popular book hits the shop, you can order as much as you like as long we have high stock. But, if we have low stock on the book, we reserve the right to partially fulfil your order and refund you the unfulfilled copies (or convert to postage credits). We like to give regular readers of a series the opportunity to obtain a copy of the book as much as possible. Thank you for your kind consideration!
Nope. We are a pure online shop and can only deliver by post. One of the many ways which allow us to keep our prices down. If you are looking to save more on postage, please consider our Buildabox option.